- User Responsibility It is the responsibility of users at My Online Book Shop Pakistan to purchase books at their own discretion. My Online Book Shop Pakistan will not be held responsible for any issues resulting from a user’s purchase decision. Our platform strictly prohibits piracy and serves solely as a medium to connect users with vendors from Urdu Bazar.
- The Website Our website, My Online Book Shop Pakistan, accessible at www.MyOnlineBookShopPakistan.pk, operates under these standard terms and conditions. By using this website, you agree to comply with all the terms and conditions outlined here. If you disagree with any of these terms, please do not use this website.
- Shipping We offer shipping to nearly all addresses in Pakistan. For large cities, packages typically take 3-4 working days to arrive, while deliveries to smaller cities or districts may take 5-6 working days. Please note that shipping times may vary during unannounced holidays, inclement weather, labor strikes, or delays by the delivery company.
- Order Payment Please note that for bulk orders, an advance payment of 50% of the total amount is required. Advance payment is also necessary for orders with commercial or hostel addresses.
- Order Cancellation and Charges Orders can be cancelled unless they have already been processed. To cancel an order, please contact us via phone, email, or messaging. Once a parcel has been processed or delivered, it cannot be cancelled.
- Exchange & Refund Policy We have a strict “No Refunds or No Exchanges” policy. However, if an incorrect book has been delivered, the item can be returned or exchanged.